Tynefield Court, Egginton Road, Etwall, Derby, DE65 6NQ
01283 732 030
Tynefield Court Care Home

Tynefield Court Care Home Derby

Quality Care Within A "Home From Home" Environment

Safety / Policies & Procedures

Monitoring & Quality

Within the home there are various systems which ensure that close monitoring is maintained on all of the care home’s services and procedures. Attention to the smallest detail is pivotal to everything that we do.

An important part of our quality programme is to involve the Service Users and their relatives. We regularly ask for comments about the home, the staff and care services we provide.

We have monthly Service User meetings where the Service User, together with family, friends or advocates are invited to give their comments on the home and service provided.

Medication

All drugs will be administered by the Registered General Nurses and dispensed and ordered for them under the instructions of the Doctor.

The local surgery attends to the health needs of our clients. They have a great deal of experience in dealing with our residents and deliver a good standard of care with a detailed understanding of their specific needs.

We have an excellent rapport with the Averose Chemist who dispense and deliver all medication to us.

Fire Safety

The home has a modern fire alarm system fitted, with “Fire Exit Notices” and “Fire Emergency Instruction Notices” displayed at strategic points throughout the care home, as advised by the local “Fire Department”.

All staff are instructed during induction training with regard to the Fire Prevention/Drills Policy. This includes use of the homes fire appliances, evacuation, muster points, raising the alarm, etc. Service User’s are informed of the emergency procedure during admission.

All fire systems and alarms will be tested weekly by staff of the home. Records are kept of all such testing as part of the proprietor / manager’s responsibilities.

All fire fighting equipment will be checked annually by a qualified fire extinguisher maintenance engineer.

Complaints Policy

For More Information On Our Derby Care Home Services Call Today On: 01283 732 030